Privacy Policy

 TS Joinery (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://tsjoinery.com.au or interact with us.

We may collect and store personal information that you voluntarily provide to us through our website’s contact form, including:

• Name
   
• Email address
   
• Phone number
   

We may also collect limited technical data (such as cookies and analytics data) via third-party tools to improve our website and advertising performance.

We collect information in the following ways:

• Directly from you: when you submit a contact form or communicate with us.
   
• Automatically: through cookies and similar technologies used on our website (such as Meta Pixel) to measure and improve advertising performance.
   

Your personal information may be used to:

• Respond to your enquiries and provide quotes or information about our joinery services.
   
• Communicate with you about your project or request.
   
• Improve our website and advertising performance.
   
• Comply with legal and regulatory obligations.
   

We use Meta Ads (Facebook Ads) and the Meta Pixel to track website visits and measure the performance of our advertising campaigns.
These tools may collect anonymised data such as IP address, browser type, and interactions with our website.
You can learn more about Meta’s privacy practices here: https://www.facebook.com/privacy/policy

You can manage your advertising preferences through your Facebook account settings or your browser’s cookie settings.

We will not sell, rent, or trade your personal information.
We may disclose your information only:

• To trusted service providers (e.g. website hosting, IT, or marketing support) who assist us in operating our business.
   
• When required by law or regulation.
  All service providers are required to handle your information in accordance with this policy and the Australian Privacy Principles.
   

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Information collected through our website is transmitted securely and stored in protected systems.

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond to your request within a reasonable timeframe.

Our website may use cookies to enhance your browsing experience and analyse website performance.
You can disable cookies through your browser settings, although this may affect website functionality.

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated version will be posted on our website.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

TS Joinery
Gold Coast, QLD Australia
Email: admin@tsjoinery.com.au
Website: https://tsjoinery.com.au